Effective Date: February 2026
Last Updated: February 2026
Welcome to MyHOA. These Terms of Service ("Terms") govern your access to and use of the MyHOA platform, website, and services (collectively, the "Services") provided by MyHOA, Inc. ("MyHOA," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Services on behalf of an Association, you represent and warrant that you have the authority to bind that Association to these Terms.
To use the Services, you must create an Account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
You agree to immediately notify us of any unauthorized use of your Account or any other breach of security. We are not liable for any loss arising from unauthorized use of your Account.
MyHOA provides a cloud-based financial management platform for homeowners associations. The Services may include, but are not limited to:
The specific features available to you depend on your Subscription plan.
Access to certain features of the Services requires a paid Subscription. Details of available plans, pricing, and features are described on our website or as otherwise communicated to you.
Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). You authorize us to charge the payment method on file for all applicable fees.
Payments are processed through third-party payment processors, including Stripe, Inc. By using the Services, you agree to be bound by Stripe's terms of service and privacy policy as applicable. We do not store full payment card numbers.
All fees are exclusive of applicable taxes, levies, or duties. You are responsible for paying all such taxes associated with your use of the Services.
We may change our fees at any time by providing at least 30 days' prior written notice. Fee changes will take effect at the start of the next billing cycle following the notice.
If payment is not received when due, we may suspend or terminate your access to the Services upon 10 days' written notice. Unpaid amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
We may offer free trials or promotional pricing from time to time. At the end of a free trial, your Account will automatically convert to a paid Subscription unless you cancel before the trial period ends. We reserve the right to modify or discontinue trials at any time without notice.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services solely for managing the financial and administrative operations of an Association.
You agree not to:
We may impose reasonable usage limits on the Services, including limits on the number of Authorized Users, properties, or transactions. These limits are described in your Subscription plan.
As between you and MyHOA, you retain all right, title, and interest in your Association Data. We do not claim ownership of your data.
You grant MyHOA a non-exclusive, worldwide, royalty-free license to use, process, store, and display your Association Data solely to the extent necessary to provide and improve the Services.
You are responsible for the accuracy, quality, and legality of your Association Data. We are not responsible for errors in data you provide.
You may export your Association Data at any time during the term of your Subscription using the export features provided in the Services. Upon termination, we will make your data available for export for a period of 30 days, after which we may delete it.
Upon termination of your Account, we will retain your Association Data for 30 days to allow for export. After this period, we will delete your data in accordance with our data retention policies, except as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).
The Services integrate with third-party services, including but not limited to Stripe (payment processing) and Plaid (bank account connectivity). Your use of these third-party services is subject to their respective terms of service and privacy policies.
We do not endorse, warrant, or assume responsibility for any third-party services, products, or content. Your interactions with third-party providers are solely between you and the provider.
Associations that enable payment collection through the Services must accept and comply with the Stripe Connected Account Agreement. MyHOA facilitates payment processing as a platform but is not a party to transactions between Associations and their homeowners.
The Services, including all software, design, text, graphics, logos, and other content provided by MyHOA, are owned by or licensed to MyHOA and are protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Services except for the limited right to use the Services as described herein.
If you provide us with feedback, suggestions, or ideas regarding the Services, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such feedback for any purpose without obligation to you.
"MyHOA" and related logos and marks are trademarks of MyHOA, Inc. You may not use our trademarks without our prior written consent.
"Confidential Information" means any non-public information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential. Association Data is considered your Confidential Information.
Each party agrees to: (a) hold the other party's Confidential Information in confidence; (b) not disclose Confidential Information to third parties except as necessary to perform obligations under these Terms; and (c) use Confidential Information only for purposes related to these Terms.
Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is rightfully received from a third party without restriction.
Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Association Data. However, no method of transmission over the Internet or electronic storage is completely secure. You acknowledge that you provide Association Data at your own risk.
We strive to maintain the availability of the Services but do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond our reasonable control.
We provide support for the Services as described in your Subscription plan. Support may include email-based assistance, documentation, and help resources.
We reserve the right to modify, update, or discontinue any feature or functionality of the Services at any time. If a change materially reduces the functionality of a feature included in your Subscription, we will provide at least 30 days' prior notice.
These Terms are effective when you first access or use the Services and continue until terminated.
You may terminate your Account at any time by contacting us or using the account settings in the Services. Termination does not entitle you to a refund of prepaid fees, except as required by law.
We may suspend or terminate your access to the Services immediately if:
Upon termination: (a) your right to use the Services immediately ceases; (b) you remain liable for all fees incurred prior to termination; (c) we will make your Association Data available for export for 30 days; and (d) provisions that by their nature should survive termination will survive, including Sections 7.1, 9, 10, 15, 16, 17, 18, and 19.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, MYHOA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, MYHOA DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.
MYHOA IS NOT A FINANCIAL INSTITUTION, ACCOUNTING FIRM, OR LAW FIRM. THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL FINANCIAL, ACCOUNTING, TAX, OR LEGAL ADVICE. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE OF THE SERVICES COMPLIES WITH APPLICABLE LAWS AND REGULATIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MYHOA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF MYHOA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, MYHOA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO MYHOA IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.
You agree to indemnify, defend, and hold harmless MyHOA, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any law or the rights of any third party; or (d) Association Data provided by you.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
Before filing any formal dispute, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.
Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware or, at your election, remotely via videoconference. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
YOU AND MYHOA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.
Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.
These Terms, together with the Privacy Policy and any applicable Subscription terms, constitute the entire agreement between you and MyHOA regarding the Services and supersede all prior agreements and understandings.
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Services at least 30 days before the changes take effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
The failure of MyHOA to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
MyHOA shall not be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, Internet disruptions, or third-party service outages.
Notices to you may be sent to the email address associated with your Account. Notices to us should be sent to the contact information provided on our website.
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
If you have any questions about these Terms, please contact us at:
MyHOA, Inc.
Email: support@myhoa.co
Website: https://myhoa.co